This page is a translation. In case of discrepancy, the French version prevails.
1. Purpose
Sale of takeaway dishes by Pho 11. Delivery through Uber Eats is offered separately under that platform’s terms.
2. Prices
Prices in euros, all taxes included. Pho 11 reserves the right to change its prices.
3. Ordering & payment
Place takeaway orders using the ordering link on this website. Pay at the restaurant on collection, in cash or by bank card.
4. Delivery / collection
Collect orders at the restaurant. Collection times are shown on the ordering page. Delivery through Uber Eats depends on the areas, times and fees displayed on that platform. For information, call 01 43 73 15 08.
5. Right of withdrawal
In accordance with Article L.221-28 of the French Consumer Code, the 14-day right of withdrawal DOES NOT APPLY to perishable foodstuffs or to catering services provided on a specific date.
6. Legal warranties
Conformity (Art. L.217-4 et seq. of the Consumer Code) and hidden defects (Art. 1641 et seq. of the Civil Code).
7. Complaints & mediation
Complaints: pho1175020@gmail.com. Consumer mediation: under Articles L.611-1 et seq. of the French Consumer Code, you may use a consumer mediator free of charge. In the event of a dispute, please contact us first on 01 43 73 15 08.